Legal
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At Memoirata Group, your privacy is treated with the same care and discretion we bring to every service we offer. This policy explains what information we collect, how we use it, and the choices available to you.
We collect information you provide directly — such as your name, email address, phone number, and delivery details when you make an enquiry or booking. We may also collect technical data such as browser type, IP address, and pages visited to improve our services.
Your information is used solely to fulfil your requests, communicate with you about your bookings, and improve our services. We do not sell, rent, or share your personal data with third parties for marketing purposes.
We implement industry-standard security measures to protect your personal information. All data is transmitted over encrypted connections and stored securely. Access is restricted to authorised personnel only.
Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your explicit consent. You may disable cookies in your browser settings, though some features may be affected.
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us directly. We will respond to all requests within 30 days.
For any privacy-related enquiries, please reach us through the contact form on our About page or by writing to us at Vancouver, BC, Canada. We are committed to addressing your concerns promptly and transparently.